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Help and FAQ What is an Ebook? Do I need any special software to read an Ebook? Will I get an instant download of my purchase? Which methods of payment do you accept? I cannot download my purchase! What shall I do? Can I purchase from your store if I don't have a PayPal Account? Can I place my order by phone instead of online? What is an Ebook? The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word. Back to Top Do I need any special software to read an Ebook? Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC. You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in. Back to Top Will I get an instant download of my purchase? Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away. Back to Top Which methods of payment do you accept? Currently we accept credit card and debit card payments by PayPal. If you haven't got a FREE PayPal account click here to get one! Back to Top I cannot download my purchase! What shall I do? Simply contact us and we will help you. Back to Top Can I purchase from your store if I don't have a PayPal Account? Yes, you can. You do not need a PayPal Account to purchase through PayPal. However, it's Free and Easy to open a PayPal Account and is a safer way to shop online than having to enter your credit card information on each website you shop on. Back to Top Can I place my order by phone instead of online? You may call in your order to 903-677-6196 if you prefer not to place your order online, or you can email us at the Contact Us email address with the exact Title of the publication and the Category it is located in on our website and we will email you an invoice. Once the Invoice is paid, a link to the download page will be emailed to you. Back to Top

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